George is an author, consultant and trainer who helps organizations improve their learning capabilities and create solutions that better address their customers' and learners' needs. George holds two BScs (one in education and one in computer engineering), a MSc in Advanced Information Systems and a PhD in Design Pedagogy and HCI. George helps organizations establish and improve learning strategies that improve employee and customer satisfaction. He has worked considerably on aspects like game based learning, motivation and engagement and learning process creation. George also helps organizations create better product and service experiences through establishing design processes, user experience research and analytics.